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Nutrica Support

Meal scan results

Lighting, angle, hidden ingredients and portion size can affect estimates. Use a clear overhead photo and review the result before saving.

Apple Health access

Open iOS Settings, choose Health, then Data Access & Devices to review Nutrica’s step-data permission.

Manage subscription

Open iOS Settings, tap your name, choose Subscriptions, then select Nutrica to view or change your plan.

Privacy request

Email us from the address associated with your account and describe whether you need access, correction or deletion.

Frequently asked questions

Why is a calorie estimate different from a food label?

Nutrica analyzes visible foods and estimated portions. Packaged labels use measured serving sizes, so the label should be preferred when available.

Is Nutrica medical advice?

No. Nutrica is a general wellness tool. Speak with a qualified healthcare professional for personal medical or dietary guidance.

How do I improve scan accuracy?

Use bright, even lighting, keep the full plate visible, avoid strong shadows and confirm individual foods or serving sizes when prompted.

How quickly will I receive a reply?

Support requests are reviewed as soon as practical. Please avoid sending sensitive medical information by email.